USE CODE FREESHIP FOR FREE SHIPPING ON ORDERS OVER $50!!

FAQ

Q: How long will it take for my order to be shipped out?

A: After you place your order, please allow 2-4 business days for your items to be shipped out.  Once we have shipped your order, we cannot control shipping times, but it usually takes 3-5 days to get to you!

 

Q: My necklace broke! What do I do?

A: Hopefully this is a rare occurrence, but since all of our products are handmade, things can happen.  If you have an issue with an item, please email us at lucycarolinedesigns@gmail.com so that we can either fix it or send you a replacement!

 

Q: Do you guys offer returns/exchanges?

A: Unfortunately we do not offer returns or exchanges, but if you have an issue with your order, please email us at lucycarolinedesigns@gmail.com so that we can resolve the problem!

 

Have a question that we didn't answer? Email us at lucycarolinedesigns@gmail.com so we can help!